Privacy Policy

Last updated: April 21, 2026

This Privacy Policy describes how Columbia Crawl Space Pros LLC (“we,” “us,” or “our”) collects, uses, and shares information when you use our website at columbiacrawlspacepros.com (the “Site”). By using the Site or submitting information through our contact form, you agree to this Privacy Policy.

Information We Collect

When you submit our contact or lead form, we may collect:

• Your name
• Your email address
• Your phone number
• Any additional details you choose to provide in the message field (for example, property address or a description of your crawl space concern)

We may also collect limited technical information automatically when you visit the Site, such as your browser type, general device information, and approximate general location derived from IP address, as described in the “Cookies and analytics” section below.

How We Use Your Information

We use the information you provide to respond to your inquiry and to connect you with local crawl space service providers in your area who can evaluate your request and discuss services such as encapsulation, moisture control, mold remediation, or drainage solutions.

We may use your contact details to follow up by phone, text, or email regarding your request, scheduling, or related service options, consistent with applicable law and any preferences you express.

Sharing of Information

We do not sell your personal information.

To fulfill service requests, we may share the information you submit with licensed service providers in the Columbia, South Carolina metropolitan area and nearby communities we serve, so they can contact you and perform or quote work you have requested or that matches your inquiry.

We may also disclose information if required to do so by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Third-Party Services

Our Site relies on third parties that may process data on our behalf or receive technical information when you load pages:

• Formspree — We may use Formspree (or a similar form-handling service) to deliver contact form submissions. Information you submit through the form is transmitted to that provider under their terms and privacy policy.
• Google Fonts — Typography may be loaded from Google. Google may receive technical data (such as IP address) in connection with font requests, as described in Google’s policies.
• Cloudflare — If our Site or DNS is delivered through Cloudflare, Cloudflare may process traffic and security-related data in accordance with Cloudflare’s documentation and policies.

We encourage you to review the privacy policies of these providers for more detail on their practices.

Cookies and Analytics

The Site may use cookies and similar technologies. Basic analytics cookies may be used to understand aggregate traffic, page views, and how visitors use the Site. You can control cookies through your browser settings; disabling cookies may affect certain features.

Data Retention and Security

We retain submitted lead information for as long as needed to respond to your request, operate our business, comply with legal obligations, and resolve disputes. We use reasonable administrative and technical safeguards designed to protect personal information; no method of transmission over the Internet is completely secure.

Your Choices

You may contact us using the information below to ask about the personal information we hold, to request corrections where appropriate, or to ask questions about this policy. Depending on your location, you may have additional rights under applicable law.

Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will take appropriate steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date above. Your continued use of the Site after changes become effective constitutes your acceptance of the revised policy.

Governing Law

This Privacy Policy and any dispute arising from or relating to it or the Site shall be governed by the laws of the State of South Carolina, without regard to conflict-of-law principles, except where preempted by federal law.

Contact Us

For privacy-related questions or requests, contact us at:

info@columbiacrawlspacepros.com

You may also call (803) 710-8105.